This support page is for extra documentation for your installation







Installation troubleshooting



"Setup could not find Config file" message when installing Secure Admin

Missing XML error message when installing Secure Admin

Missing USBSER.SYS file for USB connection

Issues when Migrate from Windows XP to Window 7 using the Backup utility can't find database

Problem Description restart Computer when installing SQL

Windows Server 2008 R2, Windows 8.1, Windows 10 Framwork issues

Problems with USB and Windows 7

Common Errors and Questions




4G Lite support


How to insert Facility code using Secure Admin Lite

Used 4G lite reader for Card number and Biometrics on device




4G Support


Connection of Relay

Firmware upgrade procedure on 4G units

How to export or import templates

Using command cards to enroll⁄delete with a 4G Prox unit

Changing the IP address from a the keypad of a 4G V-Station Unit

SQL installation

Enoll with 2K Iclass card for Iclass readers

Explanation of Site Keys



Morpho Manager Configurations






Wiegand Configuration

What is Wiegand

Create or Add or Edit Wiegand profile

How to Enable Wiegand with Sigma and Sigma Lite readers

Prox Configuration (Sigma/Sigma Lite Prox)

How to use Sigma Prox card AND Finger

How to use Sigma Prox card OR Finger

How to use Sigma Prox card and Finger or Keyboard and Finger

How to use Sigma Prox card OR Finger OR Keypad Access

How to use Sigma Prox card plus Finger plus Pin

How to use Sigma Prox card and Pin

How to use Prox card only Access

How to connect and confiqure a External HID prox reader

Keypad Configuration (Sigma/Sigma Lite Plus)

How to use Sigma and Sigma Lite + for Keypad

How to use Sigma and Sigma Lite + for Keypad and Pin

How to use Sigma and Sigma Lite + for Keypad OR Finger

How to use Sigma and Sigma Lite + for Keypad AND Finger

How to use Sigma and Sigma Lite + for Finger AND Keypad

Finger Configuration (Sigma/Sigma Lite All)

How to Enroll a Fingerprint only For Sigma and Sigma Lite

How to have Finger and Pin For Sigma and Sigma Lite

Iclass Configuration to be used with (Sigma/Sigma Lite Iclass)

How to use Sigma Iclass PRINTED Card AND Finger

How to use Sigma Iclass PRINTED Card OR Finger

How to use Sigma Iclass PRINTED Card and Finger and Pin

How to use Sigma Iclass PRINTED Card OR Finger OR Keypad

How to use Sigma Iclass PRINTED Card and Pin

How to set up for Iclass PRINTED Card Access(card only)

How to ENCODE Smart cards in Morpho Manager(card + finger)

How to ENCODE with Smart card + Finger + Pin(Smart card+finger+pin)

Mifare Configuration (Sigma/Sigma Lite Multi)

How to Encoded Mifare card and Finger(card + finger)

How to use Sigma and Sigma Lite for Mifare card only access

How to use Sigma and Sigma Lite for Mifare card OR Finger access

Database Configuration (MorphoManager)

How to do a database backup and restore

How to migrate MEMS to Morpho Manager

How to Move Morpho Manager Compact edition to Full SQL

How to Move BioManager to MorphoManager

Morpho Manager Support With Sigma Lite

How to set an IP address on a Sigma Lite

How to set to L1 Legacy Configuration

Easy set up Sigma Lite